Lifetime customer support
What's included: Original Y Axis Slider for 3018-PRO *1
-Everything gone ok
I feel 100% support from sainsmart
I purchased an open box sainsmart 3018 and found cracked parts i contacted sainsmart to buy replacement and they said the replacement parts will be delivered soon a week later they were on my machine I've never had a bad experience with purchasing from this company and will continue to buy from them!