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Technical Support can help suggest products to purchase, and ensure that those products are working as expected.
If you need advice on designing your project or if you're having a problem with something, please submit it to the SainSmart Forum. You will have greater help from the collective wisdom of the online community.
When asking questions about an order and shipping, please include your order number or Paypal transaction ID, which will save time in getting a reply.
Please contact us if you have encountered any problems during check out with PayPal or Credit Card.
Customer Service Response Time:
Your inquiries and concerns will be addressed within 24 hours.
Our hotline is exclusively for issues pertaining to shipping, large quantity orders and
cancellations 1(866) 592-4069.
For technical support, please contact us by email.