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Technical Support:

Technical Support can help suggest products to purchase, and ensure that those products are working as expected.

If you need advice on designing your project or if you're having a problem with something, please submit it to the SainSmart Forum. You will have greater help from the collective wisdom of the online community.

Order Inquiries:

When asking questions about an order and shipping, please include your order number or Paypal transaction ID, which will save time in getting a reply.

Payment Issue:

Please contact us if you have encountered any problems during check out with PayPal or Credit Card.

Customer Service Response Time:

Your inquiries and concerns will be addressed within 24 hours.

Our hotline is exclusively for issues pertaining to shipping, large quantity orders and
cancellations 1(866) 592-4069.

For technical support, please contact us by email.


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