Dear SainSmart customers, in observance of Chinese National Day, SainSmart will not be shipping any orders between the 30th of September and the 6th of October. This gives our team members in our fulfillment center a chance to spend time with their families and friends during this important national holiday. We sincerely apologize for the inconvenience.

Hotline: +1 (844) 334-1906

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Address:8021 Flint Street Lenexa Kansas, 66214

Technical Support:

Technical Support can help suggest products to purchase, and ensure that those products are working as expected.

If you need advice on designing your project or if you're having a problem with something, please submit it to the SainSmart Forum. You will have greater help from the collective wisdom of the online community.

Order Inquiries:

When asking questions about an order and shipping, please include your order number or Paypal transaction ID, which will save time in getting a reply.

Payment Issue:

Please contact us if you have encountered any problems during check out with PayPal or Credit Card.

Customer Service Response Time:

Your inquiries and concerns will be addressed within 24 hours.

Our hotline is exclusively for issues pertaining to shipping, large quantity orders and
cancellations +1 (844) 334-1906. Monday - Friday 9 a.m. to 6 p.m. CST

For technical support, please contact us by email.


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