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Shipping Policy

Rates:

For Standard shipping:

Free to United States, United Kindom, Canada, Australia, Germany, France, Spain, $5 to other countries. (While for Remote Area, the shipping will be calculated based on Weight VS Destination.) It will reach you 20-25 business days.

 

For Express shipping:

It's based on weight and destination. You can get the express shipping rate at checkout page. Order(s) over $100 will be upgraded to express shipping as a special accommodation(Remote area not included) . It will reach you 3 to 5 business days by UPS and DHL but 10-15 businesses days by EMS.

 

Handling:

Item will be shipped within 2 working days after full payment is received. But sometimes the items may sold out qucikly, in this case we need additional time to process your order.  Tracking number will be updated as soon as it's available.

 

Delivery:

Standard Shipping

Items will be shipped via USPS and USL to USA, reaching you 10-15 days. Items will be shipped via China Post for countries outside US, reaching you 20-35 days.

 

Express shipping

Items will be shipped via UPS/DHL to USA(Australia/UK/Canada/France/Germany/Italy/Belgium/Netherlands/Ireland/Spain/Japan/Korea), reaching you 3-5 days. Items will be shipped via EMS to other countries not listed above, reaching you about 7-15 days.

 

Delivery time depends on destination, logistics mode and other factors. If you have not received your items within 30 days of payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply.

 

If you have questions about shipping, please contact us at support@sainsmart.com